Windows xp shutdown probleem

Download Article Explore this Article parts. Related Articles. Part 1. Make sure you don't have any third-party antivirus programs installed. Any antivirus program other than Windows Defender is technically a third-party program. Having any third-party antivirus program running on your computer is likely to keep your computer from shutting down, so uninstall any third-party antivirus programs.

Close any open programs. Running programs can interfere with your computer's shutdown process, so exit any open programs and apps. You can close programs that won't close by using Task Manager. Remove any attached devices. USB drives, mice, controllers, SD cards, and anything else you may have plugged into your PC may be preventing your computer from shutting down properly.

Eject and remove these items before continuing. Failing to eject attached devices before removing them may cause problems with the drivers or information on the devices later.

Update your computer. Your computer's operating system version, outdated drivers, or a combination thereof can easily cause problems when you try to shut down. To update your computer's operating system and drivers: Open Start. Click the Settings gear. Click Check for updates. Wait for your computer to update. Disable your PC's wireless connections before shutting down. Disconnecting your computer from all wireless networks including Bluetooth may fix the shutdown problem; if it does, you're likely encountering a network issue.

Placing your computer in Airplane Mode is the easiest way to disconnect your computer: Click the Notification box in the bottom-right corner of the taskbar. Click the Airplane Mode box. If you're on a wired Ethernet network, unplug the Ethernet cable from your computer as well. Part 2. Scroll down and click Windows System. It's a folder in the "W" section of the Start menu. Click Control Panel. It's near the middle of the Windows System folder. Click Troubleshooting. This icon resembles a blue computer monitor inside of a computer window.

If you don't see this option, click the option next to "View by:" in the top-right corner of the window and select Large icons or Small icons. Click Fix problems with Windows Update. This link is below the "System and Security" heading.

Click Next. It's in the bottom-right corner of the window. Click Try troubleshooting as an administrator. This option will appear at the top of the window. If you aren't using an administrator account, you won't be able to complete this process.

Follow the on-screen instructions. If there are any problems with your Windows update, follow the instructions provided to fix them. In most cases, you'll click Apply fix when prompted and wait for the fix to be applied. You may need to reboot your computer for the changes to take effect, which means you'll have to hold down your computer's power button to turn it off. Part 3.

It's an icon of a circular arrow. Click Troubleshoot. This tab is on the left side of the window. Scroll down and click Power. It's toward the bottom of the page. Click Run the troubleshooter. This button will appear below and to the right of the Power option. Clicking it will start the troubleshooting process. Wait for an error to appear. Common power issues include errors related to battery life and screen brightness.

If no errors appear and the process completes, your power settings aren't responsible for your computer failing to shut down. Click Apply this fix. You'll do this for each problem that Windows comes across. It could be that an updated BIOS is available. Probably the second most common shut down problem for Windows XP is that the shut down takes an excessive amount of time to complete. To understand why this happens, you must remember that the Windows operating system is not a single program, but rather a collection of individual services.

Each of these services must be stopped during shut down. Therefore, a glitch related to any one of the services may prolong the shut down process or cause the shut down process to fail completely. Many people have claimed that the Nvidia Driver Helper Service used with Nvidia video cards causes extremely slow shut downs.

However, this is one of those cases in which an updated video driver usually solves the problem. Other people have mentioned that disabling the terminal services greatly expedites the shut down process.

The Terminal Services are used for remote assistance, remote desktop, and fast user switching. If you do not use any of these features, then the Terminal Services can be safely disabled. MSC command at the Run prompt. These security features are disabled by default because they take a long time to complete, and cause the system shutdown to look like it has frozen. Although these features are disabled by default, some privacy software will enable it.

At this point, locate the Shutdown: Clear Virtual Memory Pagefile option in the column to the right and verify that it is disabled, as shown in Figure C. If this option is enabled, you can disable it by double clicking on the setting and choosing the Disabled option. Figure C: Clearing the virtual memory file during shut down takes a lot of time. In this article, I have explained that the two most common types of shut down problems are shut down reboots and shutdowns that take a long time to complete.

I then went on to demonstrate various troubleshooting methods. Brien Posey is a freelance technology author and speaker with over two decades of IT experience. Prior to going freelance, Brien was a CIO for a national chain of hospitals and healthcare facilities. In addition, Brien has worked as a network administrator for some of the largest insurance companies in America.

Your email address will not be published. Learn about the latest security threats, system optimization tricks, and the hottest new technologies in the industry. Status Not open for further replies. There's a lot of possibilities, but here's a link that helps you troubleshoot. After you follow the steps in each article in a section, determine if you have resolved the problem by either shutting down or restarting your computer.

If you still cannot shut down or restart your computer, continue to the next section in order. Try to shut down or restart your computer at the end of each section.

Method 1: Configure Windows so that it does not load the file or the service mentioned in the error message If the error message refers to a file or service, the file or service may be listed on one of the tabs in the System Configuration utility Msconfig. If the file or service is listed, follow the procedure outlined in the second article mentioned in this section to turn it off. If the file or service is not listed, continue with the next troubleshooting step in this article.

Note For more information about the file or service that is causing the problem, contact a Microsoft Product Support Services professional for help. Method 2: See if a program has recently been removed from the computer If you recently removed a program or a Windows component from the computer by deleting it manually, related information that is still on your computer may be causing the problem.

Reinstall the program or component, and then either use the Add or Remove Programs tool or follow the manufacturer's instructions to remove it.

To remove a program from the computer: 1. Click Yes when you are prompted to confirm if you want to remove the program. If the program is not listed in the Add or Remove Programs tool, contact the manufacturer to obtain instructions for removing it.

The computer stops responding when you try to shut down or restart the computer To resolve this problem, use any of the methods that are described in the following sections.

Method 2: Use Device Manager to determine if the problem is related to a device driver You can use Device Manager to examine and change devices that are configured by software. Note that if the hardware device uses jumper pins or dip switches, you must configure the device manually.